Replace. Replacing parts, sometimes shorthanded to ‘repl,’ is not a discretionary item on an estimate and is governed by industry standards or what shop folks call “book time.” If the book/software says it takes 3.5 hours to replace that bumper then that is what the insurance company will pay. The reason these times are so important is that insurance companies are paying shops based on the number of hours on the estimate.ģ. From there you can adjust up or done for various things like a body line that runs through the dent (add an hour) or the dent has no creases and is accessible from the inside and therefore can be mostly popped out (subtract time). My dad who has been in the industry almost 40 years taught me a long time ago that a dent which is about the size of a man’s fist should take about 3 hours to repair.
There’s no hard and fast rule here and this needs to be negotiated between insurance adjusters, shop estimators and possibly even the technicians doing the job. This is where an insurance adjuster might say a dent will take 3 hours to fix and a technician might say it will take 4. Repair. Repair (aka ‘Rpr’) is the most discretionary item on an estimate and typically the amount of time it takes to repair something will be underlined or asterisk-ed (*) to indicate this. FYI: R & I times are typically set to industry standards by estimating software and are not discretionary.Ģ. You should actually be more concerned if its not. So don’t be surprised if for instance a headlight needs to be removed to properly paint a fender. One caution here is that if panels are being painted and you’re not being charged for R & I the shop may be taping them up which can actually cause peeling or flaking months or years later. Or perhaps a molding needs to be removed from your door before it is painted only to be put back on later when the paint dries. The interior trim panel will need to be temporarily removed for to gain access to the motor to see if it can be repaired (not likely!) or replaced. For instance, say your electric motor for your window stops working.
Parts that are not damaged may need to be temporarily removed to access another part that was damaged or more often so the panel it is taken off of can painted properly. R & I. This is shorthand for “remove and install” and means to take something off your car and then to re-install it later.
When it comes to auto body repair the vast majority of line items on an estimate will be one of 5 things:ġ.
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